Returns & Exchanges
At BreyerHorses, we want you to be completely satisfied with your fashion purchases. If you are not happy with your order, we offer a 30-day window for returns and exchanges on all unworn items with original tags attached.
Return Process
- 1.Initiate Your Return
Log into your account and visit the 'Order History' section to select the items you wish to return and receive a Return Merchandise Authorization (RMA) number.
- 2.Pack Your Items
Carefully place the items in their original packaging, ensuring all tags are intact, and include a copy of your packing slip or RMA confirmation.
- 3.Ship the Package
Affix the prepaid shipping label provided in your email to the outside of the box and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund to the original payment method within 5-7 business days.